Privacy Policy
Last updated: February 6, 2026
The Innovative Design Group (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, and safeguarded when you visit or interact with our website at https://theinnovativedesigngroup.com.
By using this website, you consent to the practices described below.
Information We Collect
We collect personal information that you voluntarily provide when you interact with our website. This may include your name, email address, phone number, business name, and any other information you submit through contact forms, email opt-ins, lead magnets, scheduling tools, or client onboarding forms.
We also collect limited technical information automatically, such as your IP address, browser type, device information, pages visited, and time spent on the site. This information helps us understand how visitors use the website and allows us to improve functionality and performance.
How We Use Your Information
The information we collect may be used to respond to inquiries, provide requested services or resources, deliver email communications related to your inquiry or engagement, improve website experience and content, analyze marketing and advertising performance, and maintain the security and integrity of our systems.
We do not sell, rent, or trade your personal information.
Email Communications
When you subscribe to our email list or download a resource, your information is stored and managed through ConvertKit. You may unsubscribe from email communications at any time by using the link provided in our emails.
Cookies and Tracking Technologies
This website uses cookies and similar tracking technologies to support analytics, advertising, and overall site performance. Cookies allow us to understand visitor behavior, optimize marketing efforts, and improve user experience.
You may disable cookies through your browser settings, though some site features may not function as intended if cookies are disabled.
Analytics and Advertising
We use tools such as Google Analytics, Google Ads, and Meta (Facebook) Ads to understand website traffic, measure advertising performance, and reach relevant audiences. These platforms may collect information in accordance with their own privacy policies.
Payments
Payments for services are processed securely through Stripe. We do not store or have access to your full payment information. Stripe handles all payment data in accordance with its own privacy and security standards.
Third-Party Services
We may share limited personal information with trusted third-party service providers who assist in operating our website, delivering services, managing communications, or processing payments. These providers are authorized to use your information only as necessary to perform their services and are required to protect your data.
Data Security
We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the right to access, correct, or request deletion of your personal information, as well as opt out of marketing communications. California residents may have additional rights under applicable privacy laws. Canadian residents may also have rights under Canadian privacy regulations.
To exercise these rights, please contact us using the information below.
Children’s Privacy
This website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
The Innovative Design Group
Email: info@theinnovativedesigngroup.com
Location: Cleveland, Ohio